Withdrawal orders: The provision of documentation or any other type of Client authentication as may be required from time to time by Anti-Money Laundering (AML) regulations, Credit Card companies and IMMFX, is a prerequisite, prior to the execution of a withdrawal order.
Credit card deposits may be, according to credit card companies’ regulations, returned to same credit card when a withdrawal is performed. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to bank account at company’s discretion. Withdrawals to bank account may take a longer time period, due to additional security procedures and documentation from the Client.
Credit Card Deposits Variance: When choosing an account base currency other than USD, your credit card may be debited sums which due to exchange rates and credit card companies’ fees, may slightly vary from the initial sum that has been deposited by you in the account base currency. You hereby accept that such variations may occur, and you hereby affirm that you shall not seek to object or charge this back. Note that when Using USD as account base currency this phenomenon will be avoided.
Wire Transfers: When depositing by a Bank Transfer, as required by Anti-Money Laundering regulations, you are required to use only one bank account, which is in your country of residence and in your name. An authentic SWIFT confirmation or Transfer Confirmation, showing the origin of the funds, must be sent to IMM GROUP LTD legal name of IMMFX brand. Failure to submit such SWIFT/Confirmation may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to your IMMFX account. Any withdrawal of funds, from your IMMFX account to a bank account, can only be refunded to the same bank account that the funds were originally received from.
Alternative payment methods (e-wallets; money transfer services; internet payment vendors; etc.): when depositing funds using a facility other than Credit Cards and/or Banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions. IMMFX, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with Company and Anti-Money Laundering regulations.
The Company does not accept cash deposits.
These guidelines have been implemented to protect IMMFX and its clients.
For questions/comments regarding these guidelines, contact IMMFX Compliance Department at compliance@immfx.com.